…or is it?
The Emerging Risks Team at Lloyd’s has just published a new report on Behavioural Risks. The report looks at a whole variety of typical biases in human thought processes – and suggests that knowledge of them can help us manage risk better.
Biases with hindsight is discussed in the classic book “Judgment under uncertainty: Heuristics and Biases”, written in 1982 by Daniel Kahneman, Paul Slovic and Amos Tversky.
They suggest that rather than learning from our past behaviour, instead we will tend to view things through rose tinted spectacles – overstating our own abilities. Summarising the work of a 1975 experiment by Freschoff and Beyth, they say of people reviewing the past:
“They not only tend to view what has happened as being inevitable but also to view it as having appeared ‘relatively inevitable’ before it happened. People believe others should have been able to anticipate events much better than was actually the case. They even misremember their own predictions so as to exaggerate in hindsight what they knew in foresight”
This does not suggest we cannot learn from the past – far from it! But knowing about this bias along with all the others described in our report can help insurance professional be more objective about “facts”.
The report includes a case study on emerging risks management, which I believe is particularly susceptible to these biases (due to the great uncertainty around probability and impact in this field). We hope it will provoke some debate and also provide a useful background to Paula Jarzabkowski’s ethnographic study of the Lloyd’s market.
